Shipping Policy

1. Shipping Costs & Free Shipping Eligibility

Order Value	Shipping Fee (Standard Delivery)
Over $59	Free
Under $59	$7.99
Remote areas (all order values)	Up to $7.99 USD (varies by region)

2. Shipping Regions

We ship to the following destinations:

3. Order Processing & Delivery Times

3.1 Processing Time

All orders take up to 3 business days to process before shipping.

3.2 Estimated Standard Delivery Times

7–15 business days (from the date of shipping)
Important Note: Delivery times are estimates only—we cannot guarantee exact delivery dates (including for Express Shipping, due to carrier policies).

3.3 Pre-Ordered/Back-Ordered Items

We ship these items as soon as stock is replenished (no extra delays beyond stock restock time).

4. Changing Your Shipping Address

We recommend double-checking your address before placing an order.
To update an address after ordering: Email us immediately at support@soireeandsilk.com (we can only adjust addresses within a small window before shipping).

5. Shipping Notices (Important)

Delays: Due to courier industry factors, delays are sometimes unavoidable—listed delivery times are for reference only.
Address Errors/Lost/Stolen Packages:

We are not responsible for issues caused by incorrect addresses.
If a package is lost or stolen after delivery confirmation, we recommend filing a claim directly with the shipping carrier.

6. Duties & Taxes

You are responsible for paying import duties and taxes, as required by your local laws.
These fees are not included in your order total at checkout.
If a package is returned/destroyed because you refuse to pay duties, the resulting charges will be deducted from your order refund.

7. Contact Us for Shipping Questions

Email: support@soireeandsilk.com

Our team will assist with shipping-related issues (e.g., missing packages, address changes).